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Terms & Conditions

This website is owned by Fruitvest Plantation Sdn Bhd (1288578-M). By accessing this Site, ordering Products and/or using the Services, you hereby agree to be legally bound by these Web Terms. We reserve the right to revise these Terms and Conditions at any time by updating this page without prior notification.

We cannot guarantee all actual products will be exactly the same as shown on the monitor as that is depending on the user monitor.

From time to time, there may be information on that contains typographical errors, inaccuracies, and omissions, that may relate to product description, pricing, availability, and article contents. We reserve the right to correct any errors, inaccuracies, change or edit information without prior notice to the customers.

- When ordering please enter the full shipping address including the postcode of the recipient. We will not be held responsible for items that are not delivered due to incorrect details.
- We do not ship to P.O Boxes (Post-Office Box) and only to valid legitimate shipping addresses. 
- All re-delivery of goods to you will be charged for associated shipping charges which will be disclosed upon request for a second delivery attempt.

Your refund will be issued once we have received and examined the returned goods at our warehouse. Once the returned goods fulfill our return policy, the full refund will be initiated.
The method of refund will be processed depending on your original payment method:
1) Online Bank Transfer, full refunds will be credited into your bank account via online bank transfer, which should be posted within 3-5 working days.
2) Credit card refund services, refunds will be sent to the card-issuing bank.

- No refund will be issued if the product shows signs of use. Our guarantee does not cover accidental damage caused by customers.

If you have any request for change of shipping address, please email us at within 12 hours upon your order submission. If request of change in shipping address is made after 24 hours upon order confirmation, customers will be responsible for any associated shipping charges.

All contents inside the website are for information only. we are not liable for any loss or damage, directly or indirectly whatsoever, loss of data or profit, or any other matters which has a negative impact on you due to the use of this website. We're not liable for any other issue which is not under our control or beyond our control.

Kindly refer to our Terms and Conditions all the time to ensure that you understood and agreed before using our services. if you do not accept these terms and / or the additional terms, please leave the site and discontinue using our services immediately.

65-0-26, Jalan 1/17, Taman Fadason
52000 Kepong
Kuala Lumpur MY